Best Practices in Reverse Logistics


Course Info

Code PO1-114

Duration 5 Days

Format In-House On-Demand

Summary

Reverse logistics provide opportunities to streamline and reduce costs, increase revenue, and support sustainable practices. This course provides you with best practices on how to use reverse logistics strategies to positively impact both your customers and your earnings.


You will learn about the specific advantages to using reverse logistics and review the key elements of returns and how they are managed in a reverse logistics flow. In addition, you will examine multiple strategies used at different points in a supply chain to enhance your company’s applications of reverse logistics.


  • Describe how reverse logistic flows operate.
  • Identify the ways that reverse logistics can impact your bottom line.
  • Explain the effectiveness of reverse logistics on sustainability.
  • Describe strategies to improve the performance of your reverse logistics flow.
  • Supply Chain Managers, Supervisors, Process Engineers, Sourcing Specialists, and Business Consultants
  • Professionals interested in reverse logistics, sustainability, and developing  effective supply chains
  • Anyone looking to understand reverse logistics strategies

This course uses a variety of adult learning styles to aid full understanding and comprehension.

Participants will review case studies to highlight key areas of importance and possible areas for faults.

They will be supplied with the best tools required to carry out learning exercises to improve their skills. Participants will analyse the examples to gain a thorough understanding of how these skills, techniques and methods apply in the workplace.


Course Content & Outline

Section 1: The value of reverse logistics
  • Describe the impacts of reverse logistics on your bottom line.
  • Identify how reverse logistics support corporate sustainability practices.
  • Discuss tax implications for donated returns.
  • Outline the benefits of employing reverse logistics.
  • Develop a case for reverse logistics in an environment of scare resourcing

 

Section 2: Overview of the logistics of returns
  • Understand the causative factors behind returns.
  • Review the key activities in a reverse logistics flow.
  • Describe the functions and operation of return centres.
  • Distinguish between return and distribution centres.
  • Discuss the impact of reverse logistics on stakeholders within a value chain.

 

Section 3: Strategies to enhance your reverse logistics flow
  • Examine ways to increase recovery rates.
  • Review techniques to reduce retail customer returns and manage holiday returns.
  • Develop effective return policies.
  • Evaluate how repair and refurbishment extend a product’s life cycle.
  • Explore the role of manufacturers in reducing product returns.
  • Discuss the impact of managing transportation expenses.
  • Assess the value of a reverse logistics software for your company.
  • Identify the benefits and challenges of outsourcing reverse logistics.
  • Examine the future of reverse logistics.
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