Summary
Supplier management is the process of overseeing all aspects of supplier interactions to ensure maximum value for your company.
This course provides an overview of managing supplier relationships with a focus on the key components of those relationships and the practicality of supplier management.
Through exploring strategies to successfully build supplier relations, you will identify ways to mitigate any challenges and examine ways to secure those relationships. In addition, you will look at ways to align your suppliers and customers to establish productive working flows.
- Develop an understanding of the connections between suppliers, customers, and value.
- Demonstrate the practicality of managing supplier relations.
- Identify the benefits of being a supplier-focused organisation and ways to secure supplier relationships.
- Discuss how to mitigate the challenges in supplier relationship management.
- Explore ways to effectively align your suppliers and customers.
- Supply Chain Managers and Supervisors responsible for supplier management/supplier relations
- Anyone looking to understand effective supplier management
This course uses a variety of adult learning styles to aid full understanding and comprehension.
Participants will review case studies to highlight key areas of importance and possible areas for faults.
They will be supplied with the best tools required to carry out learning exercises to improve their skills. Participants will analyse the examples to gain a thorough understanding of how these skills, techniques and methods apply in the workplace.
Course Content & Outline
- Define the role of a supplier and describe the key aspects of supplier relationships.
- Delineate the interrelationships between suppliers, customers, and value creation.
- Describe the benefits to supplier relationship management.
- Identify barriers to successful supplier relations.
- Explore supplier context by examining attitudes and perceptions.
- Discuss the role of trust in maintaining supplier relations.
- Explore how to build customer value through supplier relationships.
- Identify the key elements of being a supplier-focused organisation.
- Describe supplier-focused procedures.
- Effectively manage supplier complaints.
- Explore ways to secure supplier relationships.
- Explain the Five Rights of Procurement.
- Discuss effective change management in the context of your supplier relations.
- Summarise strategies of working together in flow.
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Holistique Training draws distinction as one of the pioneers in the field of training and professional development solutions since 2008.