Professional Meetings Management


Course Info

Code MG2-136

Duration 5 Days

Format In-House On-Demand Online

Summary

Meetings are a necessity in all areas of a business. They’re important to help deliver messages, ensure everyone is on the same page in regard to process development and pitch new ideas to partners and stakeholders to gain funding.

When holding a productive meeting, it’s essential that you cater to all of the individuals present and provide the information in various learning styles to ensure everyone understands and remembers your message. It’s also a good idea to set an agenda ahead of time to provide each attendee with expectations to manage the time well. This shows that you’ve thought carefully about the intention of your meeting and builds trust in your brand or message.

To properly cater to each individual in attendance, you will also need to consider the location and facilities available. Is the message something you can deliver remotely in an online meeting? Or is it face-to-face where you may need to provide refreshments in order to maintain your audience’s attention and increase motivation?

It’s also worth considering whether you are delivering a difficult message and how to impart the information without causing distress or upset. Finally, it’s essential that everyone in the meeting can clearly understand and hear your message, so techniques in body language and projecting your voice are also important to appear professional and get a positive outcome.


  • To appreciate how important body language is when holding a meeting. 
  • To create motivating agendas which leave your audience in eager anticipation. 
  • To anticipate the learning and communication needs of all attendees. 
  • To create accurate and effective meeting minutes and an action plan. 
  • To pitch products and processes which reflect your brand. 
  • To develop your negotiation techniques.
  • To increase your confidence in public speaking. 
  • To generate ideas for multi-channel learning.

This course is designed for anyone who is responsible for throwing events for training, announcement, or stakeholder purposes. It would be most beneficial for:

  • Event Managers
  • Business Owners
  • Directors
  • Account Managers
  • Hospitality Managers
  • Operations Managers
  • Project Planners
  • Planning Managers
  • Sales Directors
  • Customer service Personnel

This course uses a variety of adult learning techniques to aid full understanding and comprehension. Participants will develop effective meeting minute templates and agendas to get the most out of their meetings and conduct role-playing exercises to explore the power of body language and voice projection.

Participants will also work in groups to determine the best activities to ensure the meeting is memorable, motivating, and exciting in order to gain buy-in and secure funding for projects.


Course Content & Outline

Section 1: Developing Your Strategic Meeting Plan
  • Uncovering your event goals. 
  • Your sustainability and contingency plan.
  • Selecting the right speakers. 
  • Invites and mutually beneficial relationships. 
  • Creating a strategic meeting agenda.

 

Section 2: Your Financial & Risk Management Plan
  • Planning for risks. 
  • Relocating or health and safety issues. 
  • Planning within a budget. 
  • How to make your event seem expensive on a budget. 
  • Making the meeting memorable.
  • Evidence your meeting requirements to show benefits.

 

Section 3: Stakeholder Management
  • Planning to negotiate. 
  • Have room for movement. 
  • Anticipate your stakeholder’s requirements. 
  • Learn to meet in the middle but stay strong. 
  • Listing your plan’s benefits to reach a positive outcome. 
  • Managing stakeholder relationships using strict contracts but a friendly and approachable attitude.

 

Section 4: Delivering a Message
  • Approach appropriate key speakers. 
  • Plan out the message beforehand. 
  • Hiding difficult messages between positives for a better reception. 
  • Learning styles and how to use them. 
  • Making your event memorable with fun activities. 

 

Section 5: Event Design & Location
  • Discussing event size to determine location. 
  • Remote vs. face-to-face events. 
  • Refreshments within budget. 
  • Facilities management and cleanliness. 
  • Seating and sound options to ensure full visibility and audio success. 
  • Health and safety procedures and event location layout. 
  • On-site communications for contingency.

 

Section 6: Marketing Your Meeting or Event
  • Open invite or invitation-only - who do you plan to invite?
  • Marketing your event - social media, billboard, or internet advert.
  • Event promotion and feedback. 
  • Asking for constructive feedback to make future improvements.
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