Summary
In today’s society, it isn’t just income and profit that makes a business successful. Now, lots of merit is placed upon a company’s external reputation from their consumers, their knowledge of the wider market and competitors, or even their reputation as an employer. These things, alongside finances, equally help the company to grow its reach and turnover.
However, there are challenges that come with these new performance metrics. It’s easy to monitor profits and losses to understand a company’s success. But it’s a little more difficult to monitor intangible performance and assets using data or typical key performance indicators.
To resolve this, businesses can use scorecards to prove their positive performance and flag any potential problems to work on for continuous improvement.
A balanced scorecard can focus on recruitment, organisational development, future goals, strategic planning, prioritisation, and automation. The scorecards will show your progress throughout any changes and projects that you complete and will act as a real-time record of your achievements as a business.
- To understand how a scorecard can help you track performance.
- To provide balanced data from a scorecard to attract investors.
- To create a project plan for the future based on scorecard metrics.
- To constantly review your scorecard performance and metrics to aim for continuous improvement.
- To advertise and promote your scorecard to improve your reputation as an employer and forward-thinking business.
- To overcome challenges based on scorecard data.
- To forecast and predict future trends in the market using scorecard changes.
- To develop performance management strategies, policies, and procedures based on your areas of concern.
This course is designed for anyone who is responsible for planning projects or maintaining service levels in a successful and profitable business. it would be most beneficial for:
- Business Owners
- Directors
- Executives
- Bid Writers
- Project Planners
- Performance Managers
- Operations Managers
- Data Analysts
- HR Professionals
This course uses a variety of adult learning methods to aid full understanding and comprehension. Participants will enter into group discussions to determine the most powerful scorecard metrics for their business and create a journey map to display the impact that these monitors can have.
They will view scenario-based videos to see the impacts of scorecard measurement within successful businesses and understand how these changes can also reflect well on the business externally. Participants will then work together to create a project plan for their businesses to roll out the new scorecard and set up intervals or measurements to aim for continuous improvement.
Course Content & Outline
- Scorecard layout and expectations.
- Understanding scorecard benefits.
- How a scorecard can affect your schedule and agenda.
- Project planning based on scorecard data.
- The definition of a successful scorecard.
- Case studies of scorecard developments.
- Performance measurements.
- Reviewing your performance management procedures.
- Developing your balanced scorecard, origins, and history.
- Undertaking a scorecard change and process.
- BSC vs. other performance management systems.
- Similarities and differences in scorecard management.
- BSC advantages both internally and externally.
- Private and public sector changes.
- The 9 steps to building and implementing your scorecard.
- Assessments and strategy and mapping.
- An effective scorecard learning format.
- Strategy alignment.
- Implementation of the scorecard system.
- Automation and feedback on scorecard performance.
- Transforming data and predicting future trends.
- Cascading your development project within your organisation.
- Resource decisions and strategy.
- Using your data to improve operational performance.
- Running recruitment through your scorecards.
- Managing software options and automation.
- Your learning and development.
- Internal communication and battling challenges.
- Motivation focused on scorecard performance.
- Your internal change journey.
- Considering sustainability processes.
- Communicating results.
- Basic facilitation management.
- Decision-making and implementation.
- Presenting results to external stakeholders.
- Developing an external reputation.
- Process building for the future.
- Assessing market trends.
- Scorecard management in your business.
- Measuring and monitoring data.
- Accurate record keeping to enact change.
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Holistique Training draws distinction as one of the pioneers in the field of training and professional development solutions since 2008.